Quality Management @ Town of
What is a Quality Management System (QMS)?
A QMS is a set of policies and procedures required for planning and running the core business area of an organization.
A QMS enables an organization to identify, measure, control and improve its processes, ultimately leading to improved performance.
Why implement a QMS?
The drinking water QMS is a way of ensuring that the Town of
A QMS is in place for Drinking Water related activities, and is a requirement of the Ministry of the Environment’s new initiative – Municipal Drinking Water Licensing Program.
The benefits of having a QMS include ensuring consistency of practice and operation and ensuring that everyone associated with the system is striving to reduce the risks potentially affecting the system.
How is Quality maintained?
In order to produce results of desired quality, the Town of
Quality management involves the process of continual improvement. Continual improvement begins with every person associated with the QMS and reaches all parts of the system.
The Town of Lincoln's QMS Policy
The Town of Lincoln has developed a Quality Management System for Drinking Water in order to obtain its Municipal Drinking Water License. The 'road-map' to this system is called the Operational Plan, which describes the key water processes in place at the Town of Lincoln, and where to find more information.
The QMS Operational Plan is available for public viewing at the Public Works counter in Town Hall.
The Town of Lincoln's QMS Policy, which is a statement of its commitments related to management of water quality, can be viewed in the Opreational Plan, or by following this link: QMS Policy.