The Town of Lincoln is responsible for the construction, maintenance and operation of the water and wastewater distribution system. The Town developed policies to provide for the full cost recovery of the Town’s water and wastewater distribution system.
Utility Billing Inquiries
Have you heard about our digital portal to help you keep track of your household water use? Sign up to monitor your water use levels, view and pay bills, receive leak alerts, and much more! For more info and to sign up visit: lincolnon.watersmart.com
Water bills pay for three essential services:
- Delivery of clean drinking water
- Wastewater collection and removal
- The infrastructure and maintenance of the Town’s water and wastewater systems
On average, 50% of each utility bill paid to the Town of Lincoln also covers Niagara Region’s water & wastewater costs. There is a shared responsibility for the treatment and distribution - the Town acts as a retailer in the distribution of water to the resident, while the Region acts as a wholesaler to the municipality.
Definition of charges on your bill:
- Water and Wastewater base charge - billed on a quarterly rate, based on water meter size. This is a flat charge (fixed) that does not fluctuate with consumption
- Variable Water rate - based on the amount of water consumed, as measured by the water meter
- Variable Wastewater rate - based on the amount of water consumed, as measured by the water meter
Looking for information on the 2024 rate increase? Please review our Water & Wastewater Services 2024 Fees Pamphlet