Public Service Announcement - Water Sales Scam Warning

For Immediate Release

Town warning residents about door-to-door water sales scam


The Town of Lincoln is urging customers to be cautious of a water sales scam currently going through the community.

Homeowners are being contacted by a door-to-door sales company making false claims about drinking water quality and the need for mandatory in-home filtration systems, and asking to look at the homeowners taps and plumbing.

Please remember:

  • There is currently no mandate from the provincial or federal government or the Town of Lincoln requiring residents to install additional filtration equipment on their water systems
  • The tests and inspections conducted by these salespeople are misleading and the results do not represent the quality of the Town of Lincoln's drinking water
  • Drinking water is produced at the Niagara Region water treatment facilities and supplied to homes by the Town of Lincoln. At all points, Town of Lincoln drinking water meets strict provincial standards and is safe to drink.
  • The Town of Lincoln conducts regular water sampling and testing throughout the municipality. The test results are available for public information on the Town of Lincoln website and also the Niagara Region website.
  • Town employees do not go door–to–door selling water related products
  • Any Town employee visiting a residence will carry photo identification, wearing Town uniforms and driving a Town-issued vehicle
  • Anyone being approached by those claiming to represent the Town, or asking to enter their home, should request to see official identification, and may call Town of Lincoln to verify the identity of the person

For additional tips on protecting yourself from door-to-door sales scams, visit the Town’s website.



Carrie Beatty
Chief Strategic Communications & Public Affairs Officer
Office of the CAO
Town of Lincoln
Cell: 905-401-5707
Office: 905-563-2799 ext. 230


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