Public Service Announcement: Town of Lincoln transitions to new and improved registration system

Public Service Announcement: Town of Lincoln transitions to new and improved registration system

 

October 7, 2021 – (Lincoln, ON) – The Town of Lincoln is making it easier to register for recreation and cultural programs with a new registration system launching on November 1, 2021. The new program registration and facility booking system will provide an improved and higher level of service for customers.

Between October 11 and October 31, online program registration will be unavailable during the transition period. Please note that alternative methods of program registration remain available to community members and Town staff are pleased to assist during this transition.

Anyone who wishes to register for programs during the transition period can do so by:

  • Telephone: 905-563-2799 ext. 319
  • E-mail: recreation@lincoln.ca
  • In-Person: Fleming Centre (5020 Serena Drive, Beamsville) and the Lincoln Museum and Cultural Centre (3800 Main Street, Jordan)

There are many improvements coming with the new registration system that will enhance the way you access programs and services provided by the Town:

  • Functionality: The new system is easier to navigate and includes a mobile-friendly interface.
  • Program Registrations: Registrations can be done online, as well as in-person and over the phone.
  • Rentals: Customers are able to review their upcoming rentals and payments, documents, and account information.
  • Account Management: Improvements include the ability to add family members and update payment information. Customers can instantly create their Family Account, view registrations, account transactions and receipts on their client profile.
  • Customization: Customers are able to view and print custom course calendars and add reminders to an electronic calendar.

Important Dates

  • October 10 – Last day to register online using our current system.
  • October 11-31 – Program and facility schedules will be available for viewing only. No online registration is available during this time. Phone and in-person program registration and facility booking remains available to our customers.
  • October 18 – Customers may begin to create their new online user accounts.
  • November 1 – Online registration is now available using the new program registration system.

Get Ready

All customers will be required to create a new account to register for programs. New accounts can be created starting October 18 by visiting lincoln.ca. If you have questions about your new account, please contact recreation@lincoln.ca for support.

Stay Informed

Visit lincoln.ca and follow @PlayLincolnON on Facebook and Instagram for updates and news as we get ready to launch the new system. We thank everyone for your patience and understanding during this service enhancement transition.

 

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