Water & Wastewater Billing

Water & Wastewater Billing


Important change to billing:

Please note that your water bill, following the replacement of your meter in 2019 & 2020, will be for a 4-month cycle rather than a 3-month cycle. Therefore, your first bill following your meter replacement may appear higher than usual, but it is a result of a 4-month period.

The Town of Lincoln is responsible for the construction, maintenance and operation of the water and wastewater distribution system. The Town developed policies to provide for the full cost recovery of the Town’s water and wastewater distribution system.  

Water bills pay for three essential services:

  1. Delivery of clean drinking water
  2. Wastewater collection and removal
  3. The infrastructure and maintenance of the Town’s water and wastewater systems

On average, 50% of each utility bill paid to the Town of Lincoln also covers Niagara Region’s water & wastewater costs.  There is a shared responsibility for the treatment and distribution - the Town acts as a retailer in the distribution of water to the resident, while the Region acts as a wholesaler to the municipality. 

Definition of charges on your bill:

  • Water and Wastewater base charge - billed on a quarterly rate, based on water meter size. This is a flat charge (fixed) that does not fluctuate with consumption
  • Variable Water rate - based on the amount of water consumed, as measured by the water meter
  • Variable Wastewater rate - based on the amount of water consumed, as measured by the water meter

2020 Rates

A new rate model was implemented in 2018 that:

  • Results in no increase to the variable water rate (usage) annually 
  • Allocates an annual increase to the base charge (fixed)
  • Includes a seasonal rate that decreases over high season from June to August for variable wastewater (usage)

2020 Rates per cubic metre, in comparison to 2019

Rate Type 2019 2020
Variable (Usage): Water Rate 2.102 2.102
Wastewater Rate - Low Season (Sept. - May) 2.490 2.490
Wastewater Rate - High Season (June - Aug.) 1.868 1.868
Base (Fixed): Quarterly Water Base Charge 14.85 17.45
Quarterly Wastewater Base Charge 14.55 16.95


Impact to your bill

As a result of the new model, in 2020, there is a $0.05 increase per day for water & wastewater services. Details on yearly impact:

Rate Type Wastewater Water

Variable (usage)



Base (fixed)

$ 9.60

$ 10.40

Total increase









Average consumption calculation

Regular residential 3-month water & wastewater bill during low season (Sept.-May)

23m3 x 2.102 x 2 people water $96.69
23m3 x 2.490 x 2 people wastewater $114.54
base charge water $17.45
base charge wastewater $16.95
Total water & wastewater bill for 2 people $245.63

For further information about your specific rates

  • Account Inquiries: 905-563-2799 ext. 223                
  • Pre-Authorized Payment Inquiries: 905-563-2799 ext. 222
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